Welcome to Farren McRae
Workplace Training

Getting Beyond "He Said/She Said" eLearning Course

Welcome to the 'Getting Beyond "He Said/She Said"'  eLearning Course

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Farren McRae has developed the 'Getting Beyond "He Said/She Said"' course of four eLearning modules to lift your investigative skills to an expert level.

These modules will specifically develop the skills you need to effectively investigate unwitnessed workplace events and deliver sound, logical and defensible reports that can be safely relied on by your clients.

Click to view an introductory message from John Farren, Director.

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Investing in yourself today will set you up for career success tomorrow

The 'Getting Beyond "He Said/She Said"' course of eLearning modules is professional training that you can complete at your own pace and return to whenever desired.

'Getting Beyond "He Said/She Said"' contains four expertly designed modules based on extensive experience in all aspects of workplace investigations.

The modules are:
  •       Planning to Get Beyond “He Said/She Said”
  •   Preparing to Get Beyond “He Said/She Said”
  •   Interviewing to Get Beyond “He Said/She Said”
  •   Reporting to Get Beyond “He Said/She Said”
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Explore our course modules

1. Planning to Get Beyond "He Said/She Said"

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WHAT YOU ARE GOING TO LEARN
Drafting clear and precise allegations is a critical, foundational skill which when conducted properly, underpins a professional and effective workplace investigation. Honing your allegation drafting skills to expert level will provide a strong framework for a procedurally fair workplace investigation, resulting in clear and robust findings of fact. 
Upon completion of this module, you should know how to:
  • Effectively draft allegations;
  • Analyse allegations and identify elements for investigations; and
  • Identify the hidden sources of evidence.
FORMAT
Online
LEARNER EFFORT
60 mins

2. Preparing to Get Beyond "He Said/She Said"

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WHAT YOU ARE GOING TO LEARN
Skillfully interviewing Complainants and Respondents is critical for laying the foundation to reach reliable findings at the end of your investigation. Conducted correctly and impartially, your interviews should gather the information needed from all parties involved to lay this foundation.
Upon completion of this module, you should know how to:
  • Discuss the importance of effectively preparing to interview Complainants and Respondents;
  • Outline the building blocks of credibility assessment;
  • Identify how to balance comprehensive interview preparation with the inherent flexibility needed to conduct a sophisticated interview; and
  • Apply best practice interview protocols and principles.
FORMAT
Online
LEARNER EFFORT
60 mins

3. Interviewing to Get Beyond "He Said/She Said"

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WHAT YOU ARE GOING TO LEARN
Improving how you interview Complainants and Respondents is the single most important thing you will do to lift your skills to a higher level and raise your confidence in this area.

This module brings together the content you have learned so far and shows you best practice interviewing techniques to assist you with your own interviewing practice.
Upon completion of this module, you should know how to:
  • Interview a Complainant through the details of their unwitnessed allegation; and
  • Interview a Respondent about an unwitnessed allegation.
FORMAT
Online
LEARNER EFFORT
60 mins

4. Reporting to Get Beyond "He Said/She Said"

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WHAT YOU ARE GOING TO LEARN
A comprehensive workplace investigation report is required to clearly present the relevant details needed for your client to act upon, as appropriate to the investigation context. This module will support you to produce a report that can be safely relied upon by your clients.
Upon completion of this module, you should know how to:
  • Logically structure a report containing essential elements;
  • Assess relative credibility;
  • Utilise a framework for analysing the evidence your investigation has collected; and
  • Analyse evidence to draw logical and safe conclusions. 
FORMAT
Online
LEARNER EFFORT
60 mins

Total course duration is 4 hours

(including self-directed learning activities)
Equivalent to 3 days face-to-face training

Testimonials

A few words from the Investigators finding success with the ‘Getting Beyond “He-Said/She-Said”’ eLearning course.

“Bloody loved it! Such high quality training! Honestly 10/10! I would highly recommend this to my colleagues – such a valuable tool to have in the investigative kit.”

JC, Employee Relations Manager, Food Manufacturing Industry, Australia.

“Getting Beyond He-Said/She-Said is a game changer for any workplace investigator seeking to take their skills to the next level.”

Caroline Mirtschin, Senior HR Consultant and Workplace Investigator, Australia

“This training has been incredibly useful for me in preparing and working through investigations.”

S.D., Employee Relations Manager, Food Manufacturer in the FMCG Industry

“The course content was presented in a clear, concise, chronological and methodical manner.”

Alex Fraser, Senior HR Advisor, Public Sector Healthcare, United Kingdom

“This is exceptional training: Excellent and easy to follow format, clear and concise presentation, practical and useful content.”

K.C., Employment Lawyer, Legal Industry, Australia

“I can highly recommend this course. John Farren provides clear concise and understandable ways to undertake workplace investigations and to get beyond He-Said/She-Said.”

Gavin Cator, Director, HR DEPT, Australia

“The course material is thorough and each module provided engaging content which added to my capability and will advance the credibility of my reports and findings. The videos demonstrating the application of the course content were extremely beneficial and I instantly saw many opportunities for improvements to my existing practices.”

Tim Dive, Director, Workplace Advisory Specialists Pty Ltd, Australia

“‘Getting Beyond He Said She Said’ is an exceptional course! It provides comprehensive and highly specialised content, with practical and useful tools. It has deepened my knowledge and technical skills in Credibility, Hearsay, Opinion and Propensity Evidence. The course is an invaluable resource for navigating the complex world of workplace investigations. I highly recommend it!”

Jadranka Kovacic, Employment Lawyer, Workplace Investigator & HR/IR Consultant, Australia

“The content provided during this training has given me and my team the confidence to respond better in situations that used to represent a darker shade of grey as we navigated complex workplace investigations. The key takeaways for me from this course were based on the systematic approach to consideration and contextualisation of provided evidence.”

Christine Field, Workplace Relations Lead, Lutheran Services, Australia.

“I found this training to be very informative, but easy to navigate. The downloadable tools are excellent and I especially liked the reflection tools. We can all do with a refresher from time to time on our technical skills with investigations and I thought the package was equally as relevant for experienced and less experienced investigators.”

NW, Employee Relations Manager, Food Manufacturing Industry, Australia.

Overall course investment is $1979 AUD per user licence.

Invest in your career and upgrade your skills now.

Don't just take our word for it - we offer a no questions asked, risk free money back guarantee if you are not totally satisfied with the value you get from the course.

Frequently Asked Questions

1. Unravelling the Myth of "He Said/She Said" in Investigations – Why Our Course is Called 'Getting Beyond "He Said/She Said"'

In the archives of old English law, the legend of "He Said/She Said" was born. An era where, in the realm of sexual assault prosecutions – and only sexual prosecutions - the weight of justice hinged on the corroboration of every material element in the victim's account by another witness or evidence. The gender-bias that drove the corroboration requirement in sexual assault cases is undeniable and continues to plague our legal system, schools, and workplaces, indeed our entire communities, giving the dominant party the benefit of the doubt.

With the power of centuries behind the "He Said/She Said" myth, it is a challenging concept to dismiss and demands significant education and proactive communication.

Yet, every day, workplace investigators apply proven methodologies to determine the facts. Our course, aptly named 'Getting Beyond "He said/She Said"', is our contribution to dismantling this concept and striving to do better.

Doing better than clinging to ancient legends.

Doing better than relying on archaic investigative methods instead of contemporary, evidence-based approaches.

Doing better than automatically favouring the dominant party, typically men, and letting them evade accountability for their actions.

Our course equips you with the knowledge of these evidence-based, modern investigative methods so that you, as a workplace investigator, can determine the facts of any unwitnessed event, whatever gender it involves.

Our course teaches sophisticated and complex investigation skills so that you can confidently gather, test, and analyse relevant evidence to make sound and logical findings of fact. No more “a finding couldn’t be reached” or “sufficient evidence was not available” or any similar tropes.

With these skills in hand, the era of "He Said/She Said" is left behind, and we forge ahead. We get beyond it.

2. Can I do the course in separate sittings?

Yes, you can undertake the course in as many sittings as you like. The software will remember where you were up to and take you back to that point (you may need to log in again, depending on how long you were away). You can ‘resume’ at the point you were up to, or ‘restart’ if you’d like to start a module or the whole course over again.

3. Can I do the course again, if I've already finished it?

Yes, you can do the course as many times as you like. Once you are logged into the course, click ‘restart’ if you’d like to start a module or the whole course over again.

4. How long do I get access to the course for?

As long as you like. There is no expiry date on your access to the course.

5. Can I pay for the course in instalments?

Yes, you can. We offer an instalment payment option if you would rather pay the full course fee of A$1979 over time. You will be able to gain full access to the course for an upfront payment of only A$629, followed by 3 instalments of A$450 after 3 months, 6 months and 9 months. So that's 9 months to pay, with full access to the course immediately, at no additional cost! And you are still protected by our no questions asked, risk free money back guarantee if you are not totally satisfied with the value you get from the course. It's easy to take up this great offer. When you click on the ‘Buy now’ button to go through to the payment page, under "Payment Method" use the drop-down menu to select the "A$629 upfront" instalment payment option.

6. If I cannot pay for the course by credit/debit card, can I instead be invoiced and pay by direct bank transfer?

Yes, absolutely. When you click on the ‘Buy now’ button, it takes you through to a new page where you enter your details, billing information and payment details to pay via a credit or debit card. However, if that doesn’t work for you, please contact us directly and we will happily organise an invoice for you instead. Once that is paid, we will provide you with instructions regarding how to sign up and access the course.

7. Can I purchase multiple user licences for my team in a single purchase?

Of course! Please contact us directly and we will be pleased to organise this for you.

8. If I purchase multiple user licences for my team, can I get a discount?

We are happy to discuss this with you. Please contact us directly and we will arrange a time to speak with you.

9. If I have feedback I want to give you, how can I do that?

We love feedback! After you complete the course you will receive an email with a link to a survey where you can provide us with feedback. You are also welcome to contact us directly with any feedback you may like to share.

10. I printed my Certificate of Completion but I've lost it - can I get another one?

Absolutely. After you complete the course you will receive an email with a link to the certificate, so you can always access it easily and print (or save) as many copies as you like. Alternatively, you can log back into the course and print (or save) a copy from there.

11. I've finished the course and it was great - what's next?

Wouldn’t it be great if you could practice your interview skills in a safe and supportive learning environment and benefit from John Farren’s decades of investigative experience? Well, now you can. We have developed a face-to-face ‘Investigative Interviewing Masterclass’.
Graduating the ‘Getting Beyond “He-Said/She-Said”’ online course is a prerequisite to the Masterclass. At the end of the online course, you will be provided with further information about how to receive invitation-only access to our face-to-face Investigative Interviewing Masterclasses.

12. None of these FAQs answer my question, so how can I get in touch with you?

You can go to our contact us page, which has a ‘contact us’ form, as well as John Farren’s telephone number.
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