Getting Beyond
"He Said/She Said"

Practical, expert-led training to help you manage unwitnessed workplace events - with clarity and confidence.

Advance your workplace investigation skills with structured, evidence-based learning designed for professional practice.

Farren McRae has developed the Getting Beyond "He Said/She Said" course of four eLearning modules to lift your investigative skills to an expert level. 

These modules will develop the specific skills you need to effectively investigate unwitnessed events and deliver sound, logical and defensible reports that can be safely relied on by decision-makers.

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Professional training for confident and credible workplace investigations

Are you...

Second-guessing your approach to interviews - unsure if you’re asking the right questions or capturing what really matters?

Wanting to handle investigations with more confidence - but finding that most guidance is either too basic or not practical enough?

Feeling the pressure to be fair to each party and deliver findings that are defensible and stand up to scrutiny?

Ready to move beyond routine cases and take on complex, high-stakes investigations with the trust and confidence of your decision-makers?

 The Course Outline

MODULE ONE

Planning

Clear and precise allegation drafting is the foundation of every sound workplace investigation. In this module, you’ll learn how to frame allegations effectively, analyse their key elements, and identify potential sources of evidence.

By mastering this skill, you’ll establish a strong framework for procedural fairness and produce investigations that lead to clear, defensible findings.

You will learn to:

 Draft clear, evidence-based allegations

 Analyse and break down allegations into investigative elements

 Identify hidden sources of relevant evidence

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MODULE two

Preparing

Effective interviews are the cornerstone of credible workplace investigations. This module guides you through preparing impartial interviews that gather accurate, reliable information from all parties involved.

You’ll learn how to assess credibility, maintain flexibility during questioning, and apply best practice interview techniques to support defensible findings.

You will learn to:

 Prepare effectively for complainant and respondent interviews

 Apply key principles of credibility assessment

 Balance structured preparation with flexible, responsive questioning

 Apply best practice protocols and professional standards

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MODULE three

Interviewing

Building on the foundations from earlier modules, this session focuses on elevating your interviewing skills to an advanced level. Best practice techniques for conducting fair, thorough and confident interviews regarding unwitnessed allegations will be demonstrated by John Farren and Alison McRae, with them taking turns to act as complainants and respondents.

Practical examples and guided approaches will help strengthen your technique and boost your confidence in managing complex interviews about unwitnessed events.

You will learn to:

 Conduct high skilled interviews with complainants about their unwitnessed allegation

 Interview respondents effectively and impartially about an unwitnessed allegation

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MODULE four

Reporting

A well-structured investigation report is essential for presenting clear, logical and defensible findings.
This module guides you through organising your report, analysing evidence, and assessing credibility to ensure your conclusions are sound and reliable.

You’ll learn how to communicate outcomes effectively so your decision-makers can safely rely on your report and take appropriate action with confidence.

You will learn to:

 Structure a clear and comprehensive investigation report

 Assess credibility and weigh conflicting evidence

 Apply a consistent framework for evidence analysis

 Draw logical, defensible conclusions supported by the facts

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This course is for you if...

  • You’re a workplace investigator, HR professional or manager responsible for handling employee complaints or workplace conflicts.
  • You want a clear, defensible process for investigating unwitnessed events.
  • You’re ready to move beyond uncertainty and strengthen your confidence in interviewing and evidence analysis.
  • You want to write reports that are logical, fair and can stand up to scrutiny.
  • You’re looking for practical, real-world training - not just theory - to improve how you approach investigations day to day.

Hear from John Farren
Director of Farren McRae

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The Farren McRae Guarantee

Don't just take our word for it - we offer a no questions asked, risk free money back guarantee if you are not totally satisfied with the value you get from the course.

Payment Options

Full Payment

$2479
AUD (inc. GST)
Gain full access to the course immediately
  • Pay by credit card or invoice

Payment Plan

$829 Upfront
AUD (inc. GST)
Gain full access to the course immediately for an upfront payment of only A$829.

Followed by 3 instalments of A$550
(with 9 months to pay)
2nd payment at 3 months
3rd payment at 6 months
4th payment at 9 months

Hear directly from our graduates

A few words from the workplace investigators finding success with the
Getting Beyond “He-Said/She-Said” eLearning course

"I have been called upon many times to conduct workplace investigations, and have completed numerous training programs over the years. This training program is the most comprehensive I have undertaken. It is very easy to engage with and provides excellent examples and support materials. I also love that I can go back to any part of the training to review when I need to. I believe this course is a must for anyone who conducts workplace investigations, and I'd also highly recommend the course for people who are required to make decisions based on these investigations."
Catherine Cahill, Principal Consultant, Worksense Solutions, Australia

"Bloody loved it! Such high-quality training! Honestly 10/10!
I would highly recommend this to my colleagues – such a valuable tool to have in the investigative kit."
JC, Employee Relations Manager, Food Manufacturing Industry, Australia.

"Getting Beyond He-Said/She-Said is a game changer for any workplace investigator seeking to take their skills to the next level."
Caroline Mirtschin, Senior HR Consultant and Workplace Investigator, Australia

"This was a fantastic course – clear, well-structured, and provided everything required to commence an investigatory role with confidence. I particularly enjoyed the role plays of issues that might be encountered in the course of interviewing. I would wholeheartedly recommend this course."
R, Employment Lawyer, Legal Industry, New Zealand

"This training has been incredibly useful for me in preparing and working through investigations."
S.D., Employee Relations Manager, Food Manufacturer in the FMCG Industry

"The course content was presented in a clear, concise, chronological and methodical manner."
Alex Fraser, Senior HR Advisor, Public Sector Healthcare, United Kingdom

"This is exceptional training: Excellent and easy to follow format, clear and concise presentation, practical and useful content."
K.C., Employment Lawyer, Legal Industry, Australia

"I can highly recommend this course. John Farren provides clear concise and understandable ways to undertake workplace investigations and to get beyond He-Said/She-Said."
Gavin Cator, Director, HR DEPT, Australia

"This was a very practical and relevant course for any HR professional looking to enhance their workplace investigation skills. The course equips you well for dealing with the most challenging types of investigations. I have gained some practical guides, tools, and techniques from this course which I have already started to apply to my work."
Culture Business Partner, Aged Care industry

"The course material is thorough and each module provided engaging content which added to my capability and will advance the credibility of my reports and findings. The videos demonstrating the application of the course content were extremely beneficial and I instantly saw many opportunities for improvements to my existing practices."
Tim Dive, Director, Workplace Advisory Specialists Pty Ltd, Australia

"Getting Beyond He Said She Said’ is an exceptional course! It provides comprehensive and highly specialised content, with practical and useful tools. It has deepened my knowledge and technical skills in Credibility, Hearsay, Opinion and Propensity Evidence. The course is an invaluable resource for navigating the complex world of workplace investigations. I highly recommend it."
Jadranka Kovacic, Employment Lawyer, Workplace Investigator & HR/IR Consultant, Australia

"It was a very good course, plenty of good material that I will be utilizing in future interviews. I have already recommended this training to several members of my network.”
Johan Olsson, Compliance Manager, Poland

"The content provided during this training has given me and my team the confidence to respond better in situations that used to represent a darker shade of grey as we navigated complex workplace investigations. The key takeaways for me from this course were based on the systematic approach to consideration and contextualisation of provided evidence."
Christine Field, Workplace Relations Lead, Lutheran Services, Australia

"I found this training to be very informative, but easy to navigate. The downloadable tools are excellent and I especially liked the reflection tools. We can all do with a refresher from time to time on our technical skills with investigations and I thought the package was equally as relevant for experienced and less experienced investigators."
NW, Employee Relations Manager, Food Manufacturing Industry, Australia.

Got Questions? We’ve Got Answers.

1. Unravelling the Myth of "He Said/She Said" in Investigations – Why Our Course is Called 'Getting Beyond "He Said/She Said"'
In the archives of old English law, the legend of "He Said/She Said" was born. An era where, in the realm of sexual assault prosecutions – and only sexual prosecutions - the weight of justice hinged on the corroboration of every material element in the victim's account by another witness or evidence. The gender-bias that drove the corroboration requirement in sexual assault cases is undeniable and continues to plague our legal system, schools, and workplaces, indeed our entire communities, giving the dominant party the benefit of the doubt.

With the power of centuries behind the "He Said/She Said" myth, it is a challenging concept to dismiss and demands significant education and proactive communication.

Yet, every day, workplace investigators apply proven methodologies to determine the facts. Our course, aptly named 'Getting Beyond "He said/She Said"', is our contribution to dismantling this concept and striving to do better.

Doing better than clinging to ancient legends.

Doing better than relying on archaic investigative methods instead of contemporary, evidence-based approaches.

Doing better than automatically favouring the dominant party, typically men, and letting them evade accountability for their actions.

Our course equips you with the knowledge of these evidence-based, modern investigative methods so that you, as a workplace investigator, can determine the facts of any unwitnessed event, whatever gender it involves.

Our course teaches sophisticated and complex investigation skills so that you can confidently gather, test, and analyse relevant evidence to make sound and logical findings of fact. No more “a finding couldn’t be reached” or “sufficient evidence was not available” or any similar tropes.

With these skills in hand, the era of "He Said/She Said" is left behind, and we forge ahead. We get beyond it.
2. Can I do the course in separate sittings?
Yes, you can undertake the course in as many sittings as you like. The software will remember where you were up to and take you back to that point (you may need to log in again, depending on how long you were away). You can ‘resume’ at the point you were up to, or ‘restart’ if you’d like to start a module or the whole course over again.
3. Can I do the course again, if I've already finished it?
Yes, you can do the course as many times as you like. Once you are logged into the course, click ‘restart’ if you’d like to start a module or the whole course over again.
4. How long do I get access to the course for?
As long as you like. There is no expiry date on your access to the course.
5. Can I pay for the course in instalments?
Yes, you can. We offer an instalment payment option if you would rather pay the full course fee of A$2479 over time. You will be able to gain full access to the course for an upfront payment of only A$829, followed by 3 instalments of A$550 after 3 months, 6 months and 9 months. So that's 9 months to pay, with full access to the course immediately, at no additional cost! And you are still protected by our no questions asked, risk free money back guarantee if you are not totally satisfied with the value you get from the course. It's easy to take up this great offer. When you click on the ‘Buy now’ button to go through to the payment page, under "Payment Method" use the drop-down menu to select the "A$829 upfront" instalment payment option.
6. If I cannot pay for the course by credit/debit card, can I instead be invoiced and pay by direct bank transfer?
Yes, absolutely. When you click on the ‘Buy now’ button, it takes you through to a new page where you enter your details, billing information and payment details to pay via a credit or debit card. However, if that doesn’t work for you, please contact us directly and we will happily organise an invoice for you instead. Once that is paid, we will provide you with instructions regarding how to sign up and access the course.
7. Can I purchase multiple user licences for my team in a single purchase?
Of course! Please contact us directly and we will be pleased to organise this for you.
8. If I purchase multiple user licences for my team, can I get a discount?
We are happy to discuss this with you. Please contact us directly and we will arrange a time to speak with you.
9. If I have feedback I want to give you, how can I do that?
We love feedback! After you complete the course you will receive an email with a link to a survey where you can provide us with feedback. You are also welcome to contact us directly with any feedback you may like to share.
10. I printed my Certificate of Completion but I've lost it - can I get another one?
Absolutely. After you complete the course you will receive an email with a link to the certificate, so you can always access it easily and print (or save) as many copies as you like. Alternatively, you can log back into the course and print (or save) a copy from there.
11. None of these FAQs answer my question, so how can I get in touch with you?
You can go to our contact us page, which has a ‘contact us’ form, as well as John Farren’s telephone number.
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